This Cancellation Policy governs the cancellation of services provided by SYSOTEL.AI, a leading yield management company. By utilizing our services, you agree to comply with and be bound by the following cancellation terms. If you do not agree with any part of this policy, please refrain from using our services.
All cancellation requests must be made in writing and sent to SYSOTEL.AI via email or through the designated cancellation request form on our website.
The cancellation request should include relevant booking details, such as reservation number, guest name, and dates of the reservation.
Cancellation requests are subject to the terms and conditions agreed upon at the time of booking, as well as any additional terms specific to the service or property reserved.
The cancellation deadline and applicable charges vary depending on the service, property, and specific terms agreed upon at the time of booking.
It is your responsibility to review and understand the cancellation policy associated with your reservation before making a booking.
Cancellation charges may include a percentage of the total reservation cost, a fixed fee, or forfeiture of the entire reservation amount.
In some cases, non-refundable reservations may not be eligible for cancellation or refund.
Refunds, if applicable, will be processed in accordance with the specific terms and conditions of the reservation.
Refunds may be subject to deductions for any cancellation charges, administrative fees, or transaction costs incurred by SYSOTEL.AI.
The refund method will be determined at the discretion of SYSOTEL.AI and may include the original payment method or an alternative form of refund.
Changes or modifications to existing reservations may be subject to the same terms and conditions as cancellations.
Additional charges or fees may apply for changes or modifications to bookings, depending on the nature of the request and availability.
In the event of force majeure circumstances, such as natural disasters, government actions, or other unforeseen events beyond our control, SYSOTEL.AI reserves the right to modify or cancel reservations without prior notice or liability.
SYSOTEL.AI shall not be liable for any losses, damages, or expenses incurred as a result of cancellations, changes, or modifications to reservations, including but not limited to travel expenses, accommodation costs, or any other consequential losses.
The liability, if any, of SYSOTEL.AI shall be limited to the refund of the amount paid for the specific service subject to cancellation.
SYSOTEL.AI reserves the right to modify or update this Cancellation Policy at any time without prior notice. Any changes will be effective upon posting on our website.
It is your responsibility to review this Cancellation Policy periodically to stay informed of any updates.
By using our services, you acknowledge that you have read, understood, and agreed to this Cancellation Policy. If you have any questions or concerns, please contact us at info@sysotel.ai